Refund & Cancellation Policy

Founding Partner Program Notice — This Platform is currently operated by an independent founder as part of its Founding Partner Program. Company registration details will be published here once the platform is incorporated. Until then, references to 'the Company' shall mean 'the Platform' operated by the Founder.

Consumer Charging Sessions

Charging session charges are non-refundable once the session has begun, except in cases of proven charger malfunction, in which case a full refund will be issued within 7 business days upon investigation.

Reservations

Cancel a reservation at least 5 minutes before the start time for a full refund. Late cancellations may incur a no-show fee.

Food & Merchandise Orders

Orders placed via the Platform are executed by the partner. Refunds are subject to the partner's own policy.

Hotel Bookings

Refunds and cancellations follow the hotel partner's booking policy displayed at checkout.

Business Subscriptions

• 90-day free trial: cancel any time during the trial; no charge.
• After trial: monthly subscriptions can be cancelled at any time; access continues until the end of the current billing period. No pro-rated refunds unless required by law.

Refund Process

Approved refunds are credited to the original payment method within 5–10 business days.